CUCC is a national organization supporting all Canadian credit unions. Holding nearly 7% of Interac, CUCC works with its partners to enable core and innovative payment solutions for credit unions.
Through CUCC, credit unions are also able to aggregate purchasing power, reduce costs, resource requirements, and risks. CUCC has the necessary expertise to enable core payments services and does it impartially, while ensuring efficient operations. It gives credit unions control over programs through tailored governance models, which benefits over 180 credit unions
Our team provides strategic and operational payments support and expertise to the credit union system by:
- providing operational and strategic committee support;
- managing national Mobile Wallet, ATM, Open Data and Verifications Services programs;
- performing critical security and compliance activities; and
- facilitating the development of new payments products and services for credit unions.
Security, Compliance & Operations
Does your credit union understand your obligations to industry regulations and standards? Our team is here to:
- support credit union participation in payment networks (e.g. Interac and VISA), and manage critical security and compliance activities on their behalf;
- identify and document credit union obligations to industry regulations and standards, published as Credit Union System Regulations, Standards & Procedures, and other templates and forms on the CUCC website; and
- manage the annual Compliance Self-Assessment program.
Card Standards
CUCC manages the National Debit Card Graphics and Technical Specifications, and works with credit unions to ensure debit, digital and co-badge card designs meet network guidelines.
Information Management
The Credit Union Information Portal (CUIP) is an online database of information for credit unions and regional Centrals. CUIP is managed by CUCC and was developed to support the credit union system’s information and reporting requirements, including compliance reporting to payment networks (e.g. Interac, VISA and MasterCard).
Mobile Wallets
CUCC is the Program Manager for the Mobile Wallet Program available to Co-operative Node credit unions. Mobile wallets allow members to pay in-stores, in-apps and online with INTERAC Debit using Apple Pay, Google Pay, and Samsung Pay.
National ATM Program
The goal of the Program is to provide a solution to move credit union ATMs to a single provider – Diebold Nixdorf – with the benefits of improved pricing, standard hardware and software solutions, and streamlined certification.
Open Data & Verification Services
CUCC works with key partner, Caspian One Open Data, to provide credit unions access to an open data ecosystem tailored to Canada Credit Unions. We enable credit union access to Interac’s verification service program, either in conjunction with Open Data or as a stand-alone service.
Strategy & Committees
Our team works closely with system committees and boards that are mandated to focus on new payment products and services, fraud management, operational effectiveness, and security and compliance. These groups include:
- Node Operations Committee (NOC)
- Management Advisory Committee (MAG)
- LCUC CIO Group
- LCUC Cyber Security Group
CUCC also represents the interests of credit unions on various Interac advisory and risk management groups, partner service committees and working groups.
Fraud Management
CUCC works with key partners including Interac, Central 1, PPJV and Everlink to ensure availability of fraud monitoring, management and prevention solutions that protect credit unions and your members from card and online fraud such as:
- Automated Hot Card (AHC)
- Fraud Alert Service (FAS)
- Country Block & Travel Notification (CBTN)
CBTN helps credit unions manage international debit card fraud by blocking debit cards from use in high risk locations.
For more information, please contact us: inquiries@cucc-cu.ca